1. Introduction
By accessing or using Ahrium’s website or services, you agree to these Terms of Service and our Privacy Policy. Please read them carefully before placing an order.
2. Service Availability
We strive to keep our website and services accessible at all times. However, temporary downtime may occur due to maintenance or updates. We aim to restore access as quickly as possible in such cases.
3. Orders and Payments
By placing an order, you confirm that all information provided is accurate and complete.
You agree to pay the total amount shown at checkout, including any applicable taxes and shipping fees.
We accept major credit cards and process payments through secure third-party providers.
Ahrium does not store or access your full payment details.
We reserve the right to cancel any order that appears fraudulent or violates our policies.
4. Shipping and Delivery
Orders are generally processed within 1–3 business days after payment is confirmed.
Estimated delivery time within the United States is 4–7 business days, depending on your location.
Delays may occur due to external factors such as weather conditions, courier disruptions, or customs clearance.
5. Returns and Refunds
You may return eligible items within 28 days from the date of delivery.
Customized or personalized items are non-returnable unless they are defective or damaged.
Returned items must be unused, in original condition, and in their original packaging.
To request a return, please email us at support@ahrium.com with your order number.
Refunds are issued to the original payment method for the item’s price, excluding shipping fees, after inspection.
If your item arrives damaged or defective, contact us immediately to arrange a replacement or refund.
6. Content and Intellectual Property
All content on our website, including but not limited to text, images, and logos, is the property of Ahrium or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.
We reserve the right to remove user-submitted content (such as product reviews) that violates our guidelines or is deemed offensive, misleading, or inappropriate.
7. Limitation of Liability
While we work to ensure the reliability of our services, we cannot guarantee uninterrupted access at all times.
To the extent permitted by law, Ahrium is not liable for any indirect, incidental, or consequential damages resulting from your use of our site or services.
Nothing in these terms affects your statutory consumer rights.
8. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will become effective once posted on this page.
Your continued use of the website and services constitutes your acceptance of the revised terms. Please review this page periodically.
9. Contact Information
If you have any questions about these Terms or our services, please contact our support team:
Email: support@ahrium.com