At Ahrium, we are committed to delivering your order efficiently, securely, and with care — both within the United States and internationally. This Shipping Policy outlines how we process, ship, and manage your orders.
1. Order Processing
- Processing Time: All orders require 2–4 business days to process before shipping. This includes payment verification, quality control, and packaging.
- Business Days: Monday through Friday, excluding U.S. national holidays.
- Cut-off Time: Orders placed after 5:00 PM EST will be processed on the next business day.
2. Estimated Delivery Time
- United States: Orders typically arrive within 4–9 business days after shipment.
- International Orders: Shipping times are approximately 10–18 business days depending on the destination. Delays may occur due to customs processing, local postal service conditions, or international regulations.
3. Shipping Fees
- Domestic (U.S.): A flat rate of $7.99 is applied to all standard U.S. shipments.
- International: A flat rate of $11.99 applies to all orders shipped outside the U.S.
Note: Shipping fees are calculated at checkout and are non-refundable once the order has been shipped.
4. General Shipping Information
- Global Coverage: We offer worldwide shipping except to locations restricted by law.
- Accurate Address Requirement: Customers are responsible for providing complete and accurate shipping information. Inaccuracies may result in delivery delays or order cancellation.
- Estimated Times Are Not Guaranteed: Shipping timeframes are approximate and may be affected by:
- Carrier delays
- Customs clearance processes
- Weather disruptions
- Local regulations or operational issues
5. Customer Support
If you have any questions about your shipment, delivery time, or need help tracking your order, please contact us:
Email: support@ahrium.com
Our support team is available to assist you and ensure your order reaches you safely and on time.