1. Introduction
By accessing or using Ahrium’s website or services, you agree to these Terms of Service and our Privacy Policy. Please read them carefully before making a purchase.
2. Service Availability
We aim to keep our website and services available at all times. Occasionally, brief downtime may occur due to updates or maintenance. We will restore access as quickly as possible.
3. Orders and Payments
- By placing an order, you confirm that all information provided is accurate and complete.
- You agree to pay the full amount shown, including applicable taxes and shipping fees.
- We use secure third-party payment providers and accept major credit cards.
- Ahrium does not store or access your full payment details.
- We reserve the right to cancel any order that appears fraudulent or violates our policies.
4. Shipping and Delivery
- Orders are typically processed within 1–3 business days.
- Estimated delivery time is 4–7 business days, depending on your location.
- Delivery delays may occur due to external factors such as shipping carrier issues or customs clearance.
5. Returns and Refunds
- You may return eligible items within 28 days of receiving them. Customized or personalized items cannot be returned.
- Returned items must be unused and in original packaging.
- To request a return, email us at [email protected] with your order number.
- Refunds are processed to the original payment method for the item’s price (excluding shipping fees) after inspection.
- If your item arrives damaged or defective, contact us immediately for a replacement or refund.
6. Content and Intellectual Property
- All content on our website, including images, text, and logos, belongs to Ahrium or its licensors and is protected by law.
- You may not reproduce or use any content for commercial purposes without written permission.
- We may remove user-submitted content (e.g., reviews) that violates our guidelines or is deemed offensive or misleading.
7. Limitation of Liability
While we work to ensure reliable service, we cannot guarantee uninterrupted access at all times.
To the extent permitted by law, Ahrium is not liable for any indirect or incidental damages resulting from your use of our site.
Your consumer rights under local law remain unaffected.
8. Changes to These Terms
We may update these Terms of Service from time to time. Updates take effect once posted on this page. Continued use of our website and services indicates your acceptance of the revised terms. Please check this page periodically.
9. Contact Information
If you have any questions about these Terms or our services, please contact us:
Email: [email protected]